Recruiting care workers across Trafford — £13.85/hr, paid travel time, guaranteed hours. See what we offer

Care packages

Every package starts with a free needs assessment at home, carried out by a registered nurse. CQC-registered, provider ID 1-1097442833, rated Good with Outstanding for Caring (March 2025).

Personal care visits

from £19.50/visit

Washing, dressing, continence support, medication prompting and administration. From 30 minutes, up to four visits a day.

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Dementia support

from £32.00/hr

Consistent named workers trained to Level 3 in dementia care, with life-story planning and family coaching.

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Live-in care

from £1,395/wk

One worker living in the home, with a two-week rotation and a second worker for cover. Cheaper than most residential placements.

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Night care — sleeping

£165/night

A worker sleeps in and is available for up to two calls a night. Beyond that it becomes waking cover.

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Night care — waking

£265/night

Awake and on duty for ten hours, for repositioning, catheter care and high falls risk.

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Respite & holiday cover

from £31.00/hr

Short-term cover so a family carer can take a break. Minimum three days, book two weeks ahead.

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Reablement after hospital

Block-costed

Six-week intensive support after a discharge, tapering as independence returns. Referrals accepted directly from ward teams.

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Companionship & errands

£26.00/hr

Non-personal-care hours: shopping, appointments, company. Often used alongside a personal care package.

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End of life care

On assessment

Delivered with the district nursing team and hospice at home. Available at short notice, including same-day.

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What it costs by the hour

Weekday daytime rates. Weekends +12%, bank holidays +50%. No joining fee and no contractual notice period beyond seven days.

30-minute call

£19.50per visit

  • Medication, prompting, a check-in
  • Two workers if the care plan requires
  • Electronic call monitoring, timed in and out
  • Minimum two calls a day
Ask about calls
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Hourly care

£29.50per hour

  • Full personal care
  • Named worker plus named backup
  • Care plan reviewed every 8 weeks
  • App access for the whole family
  • Same rate for 1 hour or 6
Request assessment

Live-in care

£1,395per week

  • One worker in the home
  • Two-week on and off rotation
  • Two hours off each day covered by us
  • Includes night availability
  • Couples: +£240/wk, not double
Compare with residential

Northgate in numbers

1,140

Visits a week

96

Care workers employed

4.2 yrs

Average worker tenure

98.4%

Calls on time, last quarter

Most of our clients fund their own care. You are invoiced monthly in arrears against a timesheet you can see in the app, and you can increase, reduce or stop the package with seven days’ notice. There is no minimum contract, no assessment fee, and no charge for a care plan review. If your circumstances change — a hospital admission, a family member moving in — we will happily reduce a package rather than quietly keep billing it.
We hold framework contracts with Manchester City Council and Trafford Council. If your assessed needs qualify, the council commissions the hours directly and you may contribute based on a financial assessment. Ask your social worker for Northgate by name — you are entitled to express a preference, and if we have capacity in your postcode we will take the referral. We can also take direct payments if you would rather commission us yourself with council money.
If your needs are primarily health rather than social, CHC funding may cover the full cost of care at home, including live-in. It is a difficult assessment to navigate. Our registered manager sits in on CHC checklists and full assessments with families at no charge, whether or not you end up commissioning us, because far too many people are told they do not qualify when nobody has read the framework properly.
Holding a direct payment gives you the most control and usually the most hours per pound. We can be commissioned in whole or in part — some families use us for the personal care calls and employ their own personal assistant for companionship hours. We will help you cost that split honestly, even where it means fewer hours for us.

Who runs it

The registered manager is named on our CQC registration and answers the phone.

Grace Okonjo

Grace Okonjo

Registered Manager

Registered nurse, 22 years, nine of them as a district nursing sister in Wythenshawe. Registered with CQC as manager since 2019 and personally signs off every care plan.

Dan Whitaker

Dan Whitaker

Head of Care Quality

Runs supervision, spot checks and the complaints log. Was a care worker here for six years before this and still covers rounds at Christmas.

Salma Iqbal

Salma Iqbal

Training Lead

Delivers the Care Certificate in-house plus Level 3 dementia, moving-and-handling and medication competency. Nobody works unsupervised until she signs them off.

What every worker has before their first shift

Enhanced DBS

Enhanced DBS with adult barred list check, on the Update Service, re-checked every three years.

Care Certificate

All 15 standards completed in-house, plus four shadowed shifts before working alone.

Medication competency

Assessed and re-assessed annually against NICE guidance for medicines in the community.

Two references

Both verified by phone, including the most recent employer. Gaps in employment are always asked about.

Moving & handling

Practical assessment with hoists and slide sheets, refreshed every twelve months.

Business insurance

Checked at induction and annually. Travel time between calls is paid, so nobody rushes your visit.

We work alongside

Questions families ask

How quickly can care start?

Usually within 72 hours of the assessment, and same-day for hospital discharges and end-of-life referrals. If we cannot staff your postcode safely we will tell you on the phone rather than take a deposit and hope.

Will it be the same carer every time?

You get a named worker and a named backup, and they cover the large majority of calls. We will not promise one person and only one person — that promise breaks the first time somebody is ill, and the way agencies hide that is by sending strangers unannounced.

What if we are not happy?

Ring Grace directly on the number below. Complaints are logged, acknowledged in two working days and answered in ten, and the log goes to CQC. You can also change worker with no explanation required.

Do you charge for travel time?

Not to you. We pay our workers for travel between calls out of the hourly rate, which is why our rate is a pound or two above the cheapest agency in Manchester and why our calls run on time.

Is live-in really cheaper than a care home?

For one person it is roughly line-ball, and we will not pretend otherwise — the average Greater Manchester residential fee with nursing is now above £1,300 a week, against our £1,395. What the same money buys is one worker for one person rather than one worker for six, in their own house. For a couple it is genuinely cheaper, because live-in charges a £240 supplement rather than a second full fee.

We are hiring care workers across Trafford

£13.85 an hour, paid travel time, guaranteed-hours contracts, and the Care Certificate paid for. Experience welcome, not required.

See open roles

Request a free assessment

A registered nurse visits, spends about ninety minutes, and writes you a plan whether or not you use us. No obligation and no cost.

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The office

Address
Northgate Home Care, Unit 4, Longford Works, Chester Road, Stretford, Manchester M32 0RS
Phone
+44 161 850 4400
Email
care@northgatehomecare.co.uk
Hours
Office Mon–Fri 8:30–17:30 · on-call 24/7 for existing clients